Jet Ski Taxi

Jet Ski Taxi Support

Questions, purchase trouble, or a bump in the water? You’re in the right place.

Contact support

Send us a question, report a problem, or share an idea for Jet Ski Taxi.

Back on the water

Restore your Extra Courses purchase
  1. Make sure you’re signed in to the App Store with the Apple Account used for the purchase.
  2. Open Jet Ski Taxi and choose Settings → Restore Purchases.
  3. If the courses stay locked, check your internet connection and try again.

The Extra Courses pack unlocks Harbor Rush, The Narrows, and Sunset Archipelago. If they’re already unlocked, you don’t need to restore.

Still having trouble? Email us with the message shown in the game.

Learn how to play

Draw from a taxi to a dock, then release to send it on its way. Passenger letters show their destination. Link several stops in one stroke, or draw from a taxi again to replace its route.

Choose How to Play from the main menu to revisit the instructions and Practice Cove introduction.

Report a problem

To help us understand what happened, include:

  • Your iPhone or iPad model and iOS or iPadOS version.
  • The Jet Ski Taxi app version, if known.
  • What you were doing, including the course and mode.
  • The error message or a screenshot, if useful.

Please don’t send passwords, payment details, or other sensitive information.

Privacy policy

Last updated 19 September 2026

This policy covers the Jet Ski Taxi iOS app and this support page. For privacy questions, contact jet-ski-taxi@tinydata.io.

Who is responsible for your data?

Jet Ski Taxi is operated by Rafał Kozik, based in Poland, the controller of the personal data described in this policy. For privacy questions or requests, email jet-ski-taxi@tinydata.io.

Game progress and preferences

The game stores settings, tutorial progress, personal bests, course challenges and interrupted runs on your device. You do not need to create a Jet Ski Taxi account to play. The app does not collect or transmit gameplay analytics.

Sensitive personal information

We do not intentionally collect sensitive or special-category personal information, such as genetic data, biometric data used to uniquely identify you, health information or information about your religious beliefs.

Purchases

Apple processes in-app payments. The app uses Apple’s StoreKit service to verify whether Extra Courses is owned and to restore access. Jet Ski Taxi does not receive your payment-card details or Apple Account password.

Support messages

If you email us, we receive your email address and the contents and attachments you send. We use this information to answer your request and investigate the problem. Please do not send passwords or payment details.

Service providers and this website

Apple processes purchases under its own privacy terms. OVH hosts our support email using Zimbra and this website on its shared web hosting service, and handles the information needed to deliver messages and serve this page. OVH also provides website access logs and traffic statistics.

This page's code contains no analytics scripts, sets no cookies and includes no contact forms.

How long data is kept

We keep support messages and attachments for 12 months after the request is resolved, then delete them from our support mailbox, including Trash. We do not forward support emails to another service or keep separate archives or backups outside OVH Zimbra.

Your choices and privacy requests

You can reset scores in Settings. We hold no server copy of your game progress. Resetting scores does not delete support emails.

For personal data in support correspondence or website logs, you can request access, correction or deletion, restriction of processing, or data portability, and object to processing where applicable. Email jet-ski-taxi@tinydata.io. If processing relies on consent, you may withdraw it without affecting earlier lawful processing.

We respond without undue delay, normally within one month. If legally permitted, we may take up to two extra months and will explain why within the first month. Requests are normally free; we may need to verify your identity.

You can lodge a complaint with the President of Poland’s Personal Data Protection Office (UODO) or your local competent data protection authority.

Children

Jet Ski Taxi is intended for a general audience and is not specifically directed at children. Parents or guardians with questions about their child’s privacy can contact jet-ski-taxi@tinydata.io.

Policy updates

Changes to this policy will be posted on this page with an updated date. Contact the email address above if you have questions.